Privacy Policy
Privacy Policy
Introduction
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal data under specific circumstances. It also outlines the measures taken to ensure your information remains confidential. Lastly, it specifies the choices available to you regarding the collection, use, and disclosure of your personal data.
By visiting our website directly or through another platform, you agree to the practices described in this policy.
Protecting your data is of utmost importance to us. Therefore, we use your name and other relevant information in accordance with this Privacy Policy. We collect information only when necessary or when it is directly relevant to our interactions with you.
We will retain your data in compliance with the law or for the purposes for which it was collected. You can browse the website without providing any personal information. Your identity remains anonymous throughout your visit unless you have a personal account that you access using your username and password.
1 – Data We Collect
We may need to collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data to track your purchases, fulfill any potential claims, and provide you with our available services. The personal data we collect may include, but is not limited to:
- Name, gender, and date of birth
- Email address, postal address, and delivery address (if different)
- Phone number
- Payment details and card information
We use the information you provide to:
- Process your orders and provide requested services
- Manage your account
- Verify financial transactions
- Audit data downloads from the website
- Identify site visitors
- Improve website design and personalize content for users
- Conduct demographic research and send relevant information about products and services (unless you opt out)
We may share your name and address with a third party for delivery purposes (e.g., courier or supplier).
Your order details may be stored on our website, but for security reasons, we cannot retrieve them directly. You can access your order information by logging into your account. Please ensure your login credentials remain confidential, as we are not responsible for unauthorized access due to user negligence.
2 – Other Uses of Your Personal Data
We may use your personal information for surveys and market research, ensuring confidentiality. Participation is voluntary, and you can opt out at any time.
Additionally, we may send you information about our website, products, sales, promotions, and offers from affiliated companies or partners. If you do not wish to receive such communications, you can opt out by clicking the "unsubscribe" link in any email, and we will process your request within seven business days.
Some anonymous data may be used for research, site traffic monitoring, or marketing analytics without identifying individuals.
3 – Cookies
Accepting cookies is not mandatory to visit the website. However, some functionalities, such as the shopping cart, require cookies to function.
Cookies are small text files stored on your computer to recognize you as a unique user when visiting specific pages. They help identify your IP address and save time while browsing. Cookies do not store personal data or transmit viruses.
We use cookies to enhance your experience, such as remembering your preferences. You can disable cookies through your browser settings, but doing so may limit website functionality.
Our website uses Google Analytics, a service provided by Google to analyze web traffic. This service collects usage data through cookies and transmits it to Google's servers in the U.S. Google may share this data with third parties when required by law or for processing on its behalf. However, Google does not associate your IP address with other stored data.
By using this website, you consent to Google's data processing as described above.
4 – Security
We implement strict security measures to prevent unauthorized access, loss, or destruction of your data. Your personal information is stored on secure servers with firewall protection.
When processing online payments, we use encryption technologies such as SSL (Secure Socket Layer) to protect your financial data. However, no system is 100% secure, so we encourage you to avoid sharing full credit card details through unencrypted channels.
We may require identity verification before disclosing personal data to you. You are responsible for maintaining the confidentiality of your password and preventing unauthorized access to your account.
5 – Customer Rights
If you have concerns about your data, you have the right to:
- Request access to the personal data we hold about you
- Ask us to correct any inaccuracies in your personal data
- Request that we stop using your personal data for direct marketing purposes
For any inquiries regarding this Privacy Policy, please contact us through our website or via email.